"Should I send them a quotation or an invoice?" It's one of the most common questions from people new to running a business — and getting it backwards can confuse clients or, worse, make you look like you're demanding payment for work they haven't agreed to yet.
The short version: a quotation comes first and proposes a price. An invoice comes after and demands payment. Here's exactly where the line is, and how to move from one to the other.
The Core Difference
| Quotation | Invoice | |
|---|---|---|
| Sent | Before work begins | After work is agreed or delivered |
| Purpose | Propose a price and scope | Request payment |
| Legal weight | An offer — not binding until accepted | A formal payment demand / accounting record |
| Editable? | Yes, freely — it's a proposal | Should not be edited once issued (create a credit note instead) |
| Expires? | Yes — typically 15–30 days | No — but has a payment due date |
| Contains | Price, scope, validity date | + payment status, bank/payment details, due date |
A Simple Way to Remember It
A quotation asks "would you like to proceed at this price?" An invoice says "you agreed to proceed — please pay."
If the client hasn't said yes yet, you need a quotation. If they've already agreed (or you've already delivered), you need an invoice.
When to Send a Quotation
- A new client asks "how much would this cost?"
- You're bidding for a project against other providers
- The scope of work might still change before it's confirmed
- You want the client to formally agree to a price before you start
When to Send an Invoice
- The client has confirmed they want to proceed
- Work is complete, or a milestone/deposit is due
- You need a formal record for your own accounting and tax filing
- You're chasing payment for goods or services already delivered
What Happens if You Get It Backwards?
Sending an invoice instead of a quotation to a client who hasn't agreed yet can feel presumptuous or confusing — you're demanding payment for something they haven't approved. Sending a quotation instead of an invoice after work is done sends the wrong signal too: it implies the price is still negotiable when it shouldn't be.
Some countries also treat the two differently for tax purposes — an invoice is typically what triggers VAT/GST reporting obligations, while a quotation does not, since no sale has occurred yet.
Converting a Quotation Into an Invoice
Once a client accepts your quotation, you don't need to start over. Carry across:
- Client details and line items — unchanged
- Change the document title from "Quotation" to "Invoice"
- Assign a new invoice number (keep quotation and invoice numbering separate, e.g.
PQ-vsINV-) - Add payment status (Unpaid), due date, and bank/payment details
- Remove the "valid until" field — invoices don't expire, they fall overdue instead
ProQuote does this conversion automatically — open any saved quotation, choose "Convert to Invoice" from the menu, and everything above happens in one tap.
Create Both, in One Place
Quotation now, invoice later — same tool, one click to convert.
Create a Quotation →Key Takeaways
- A quotation is a price proposal sent before work starts; an invoice is a payment demand sent after
- Quotations expire and can be freely edited; invoices shouldn't be edited once issued
- Getting the order backwards confuses clients and can complicate your own tax records
- ProQuote converts an accepted quotation into an invoice automatically, keeping all the details
Related reading: Quotation vs Estimate | Invoice vs Bill vs Receipt